Our services

Language Support (OPI/VRI)

• Over-the-Phone Interpretation (OPI)

• Video Remote Interpretation (VRI)

• Translation & Localization Services

Clinical Research Support

• Patient Recruitment Assistance

• Clinical Trial Language Access

• Adverse Event Reporting

Offshore BPO (ITES)

• Post-sale customer engagement

• Inbound and outbound sales calls

• Customer retention and satisfaction follow-up

Clients reviews

Discover what our clients think about our services

Their team handled inbound chats, emails, and calls with professionalism and precision. Whether it was resolving rebate inquiries, assisting with submission issues, or updating customers on processing timelines, their communication support was fast, multilingual, and client-focused. We trusted them with high volumes — and they delivered consistently.”
— Operations Director, U.S. BPO Partner (Home Depot Campaign)

Home Depot – Rebate Support (USA)
Inbound | Chat | Email | Phone | Customer Service

"Their multilingual agents, especially those trained in handling sensitive medical information, enhanced both compliance and customer satisfaction. Their training in HIPAA and pharmacovigilance was a key differentiator. They delivered consistent performance across both inbound and outbound interactions."

★★★★★

★★★★★

Bayada Home Healthcare – EHR Update Support (DR)
Outbound | Inbound | Customer Care | Record Verification

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